The emotional case for change September 5, 2014 No Comments The emotional case for change We find over and over again in our work that the “case for change” does not actually lead people to Read More »
The power of individuation August 2, 2011 No Comments The power of individuation The front page of this morning’s New York Times shows a picture of a child. The caption? “A malnourished child at Read More »
Value pricing June 9, 2011 No Comments Value pricing I can hear your excuses for why it is not necessary, in this particular case, to spend much time and attention assessing and Read More »