People believe what they say themselves​

People believe what they say themselves People generally believe what they say themselves. Strangely, they don’t believe what YOU tell them nearly as often. What implications does this have? Perhaps you can illustrate the point you want to make with a powerful story, rather than provide the facts and the argument of the case. Perhaps […]

The Definition of Manipulation

The Definition of Manipulation A frequently-asked question in our work on change and leadership is: what is manipulation, and how can I make sure I am persuasive, but not manipulating others? Our preferred definition is as follows: “manipulation” is when you are trying to make someone do or believe something that they would likely choose NOT […]