What’s your team uniquely positioned to accomplish?

What’s your team uniquely positioned to accomplish? This month, we’re working with the leadership team of the global Shared Services organization at a Fortune Top 100 company. How can the team best come together to make Shared Services a competitive advantage? The team quickly identified a need for closer alignment. Team members need to know […]

What’s your blackberry doing in this meeting?

What’s your blackberry doing in this meeting? Ever found yourself sneaking a peek at your blackberry under the table during a meeting? (Or even thumb-typing away openly?) Are you experiencing an emergency – are your messages so urgent that they can’t wait until the meeting ends? My guess is you’re not in a crisis, you’re […]

The Definition of Manipulation

The Definition of Manipulation A frequently-asked question in our work on change and leadership is: what is manipulation, and how can I make sure I am persuasive, but not manipulating others? Our preferred definition is as follows: “manipulation” is when you are trying to make someone do or believe something that they would likely choose NOT […]